Pets United are offering FREE shipping anywhere in NZ for purchases over $38.  

All deliveries are by Courier with a signature required.  All parcels are tracked, and you will be provided with a tracking number.  

Courier’s will not leave your parcel unless you are there to sign.  They will leave a calling card which you can contact them and organise a suitable time or place to collect your parcel.  Make sure you check for any damages to the parcel before signing.  Please note that during COVID-19 restrictions the Courier's are NOT requiring signatures on delivery and this is beyond our control.

Our commitment to you, is that all orders will be dispatched as quickly as possible, however we are sometimes having to source items from third party Wholesalers which may cause minor delays.  

No orders will be dispatched over the weekend or public holidays.

We endeavour to have the product/s delivered to you within 1-7 working days.  Please be aware delivery targets can only be estimated as this is out of our direct control due to the reliance of a third-party.

Please be aware we do not ship outside of New Zealand.