Shipping

Pets United are offering FREE shipping anywhere in NZ for purchases over $38.  

All deliveries are by Courier with a signature required.  All parcels are tracked, and you will be provided with a tracking number.

Courier’s will not leave your parcel unless you are there to sign.  They will leave a calling card which you can contact them and organise a suitable time or place to collect your parcel.  Make sure you check for any damages to the parcel before signing.

Our commitment to you, is that all orders received by 2.30pm, Monday to Friday will be dispatched the same day of purchase.  Any order received after 2.30pm Monday to Friday will be dispatched on the next working day.  

For orders received on Saturday, Sunday and public holidays will be dispatched on the next working day.

We endeavour to have the product/s delivered to you within 1-3 working days.  Please be aware delivery targets can only be estimated as this is out of our direct control due to the reliance of a third-party.

Please be aware we do not ship outside of New Zealand.